Code of Conduct
SNR Academy
Guiding ethical conduct, professionalism, and integrity across our services
Integrity · Excellence · Trust
Applies to all professionals regardless of contract type, position, or geographical location — including non-work training interns.
Extends to partners, candidates, suppliers, clients, and any associates whose actions may affect the Firm's reputation.
Leadership must communicate the Code, lead compliance by example, resolve team concerns, and enforce compliance mechanisms.
Every individual associated with SNR Academy is expected to act in alignment with these principles at all times.
| Principle | Description |
|---|---|
| Integrity & Honesty | Acting ethically at all times to build trust and mutual respect with clients and team members. |
| Commitment | Embracing client goals as our own and delivering the highest quality consulting services. |
| Dedication to Excellence | Continuously enhancing skills and providing a supportive environment to foster and retain talent. |
| Professionalism | Adhering strictly to legal and industry standards to protect the prestige of the Firm. |
| Emphasis on Human Factor | Treating employees and clients with dignity, encouraging personal growth and continuous collaboration. |
Strict compliance with all national and international laws, avoiding any illegal, fraudulent, or complicit criminal acts.
Protecting client and corporate confidential data without exception — discretion is non-negotiable.
All employees must stay updated on internal rules, policies, and manuals at all times.
No fraudulent activities, active or passive bribery, or money laundering practices will be tolerated under any circumstances.
Prohibited conduct includes: Submitting false credentials, forging invoices or expense vouchers, or designing schemes to conceal illicit profits.
| Standard | Requirement |
|---|---|
| Fair Competition | Winning projects transparently based on efficiency, quality, and fair market practices. |
| Gifts & Hospitality | Absolutely forbidding giving or accepting gifts or invitations that could compromise objective decision-making. |
| Professional Demeanor | Maintaining formal, respectful communication and classic, formal attire during all interactions. |
Do not discuss projects in public places such as elevators, transport, or restaurants.
Do not share sensitive files without explicit authorization from management.
Lock workstations, computers, and paper files when unattended at all times.
Avoid unapproved USBs, external drives, or unauthorized meeting recordings.
| Area | Policy |
|---|---|
| Data Privacy | Personal data must be processed only for the intended purposes, adhering strictly to regional privacy laws. |
| System Safeguards | Prohibiting unauthorized software installations, non-work system usage, or credential sharing. |
While leveraging AI/LLM technology for improved service quality, SNR Academy enforces strict guidelines to mitigate risks:
Ensuring accuracy, ethical research, copyright compliance, and data protection in all AI-assisted work.
Preventing vulnerability in confidential data and managing regulatory limitations when using AI tools.
Equal opportunity for all. Zero tolerance for discrimination based on gender, race, religion, age, disability, or social status.
Strict prohibition of physical or verbal aggression, bullying, or sexual harassment in any form.
Prioritizing mental and physical wellbeing, work-life balance, and safe working conditions for all personnel.
Collaborating with academic institutions, supporting job creation for young talent, and leading community solidarity programs.
Supporting client ISO 14001 transitions and working towards carbon neutrality targets as part of our long-term environmental commitment.
Managed objectively by Global QA/Compliance Officers with no conflict of interest.
Protects whistleblower identity and communication secrecy at all stages.
Strict protection against any form of reprisal for reports made in good faith.
To report a concern, please contact:
45 El Fath Building, Extension of Abbas El Akkad St., Nasr City, Cairo, Egypt